Originally from ticket #17.
Q: I was wondering if we can link our e-mail with outlook? It seems I cannot??
You can definitely link your email account to an Outlook client using either a POP3 or IMAP setup. For more information on this please review the Rackspace Email guides found here http://www.rackspace.com/apps/support/portal/941
Just select your email client from the "Rackspace Email: Desktop Apps" dropdown list on that page. Then choose either IMAP or POP3 (if you don't know what these are, there is more information about them available right on the Rackspace site - http://www.rackspace.com/knowledge_center/pop_vs_imap).
Once you've tried out this guide, be sure to let us know if you have any additional questions.